Why Medical Records Summarization is the Most Trending Thing Now?

For a decade, the MDS market could be said to be growing market on an anticipated direction. Few things you need to think about term of medical records summary.

Medical Record Summarization 

Medical records summarization is a process that simplifies the intricate and tedious task of bifurcating, chronological arrangement and preparing synopsis of the numerous medical records. It aims at providing solutions for litigation, healthcare claims processing and ease of access to patient case information. 

Medical summarization service constitutes advanced services with technology implementation for Electronic Record Management that is expected to boom in healthcare integration systems. This service includes a review team of trained medical documentation specialists and medical professionals that work cumulatively and systematically interpret the patient medical data into simplified format that is backed up by technology.

Custom Medical Summarization Services

Several solutions pertaining to medical records are availed as per client preferences and requests.

1. Narrative Medical Record Summarization/Review.
2. Medical Chart Review/Record Reorganization.
3. Medical Chart Indexing and Bookmarking.
4. Medical Bills Sorting and Summary.
5. Medical Keyword Search and Indexing.
6. Provider Sorting Services.
7. Provider Merging Services.
8. New Provider Identification Services.

Service End Users

1. Medical Record Summarization provides assistance to:
2. Medical record management companies.
3.  Litigation service providers
4. Insurance and law firms
5. TPAs
6. Medico-legal consultants
7. Private corporations
8. IMEs, AMEs, QMEs
9. Peer-Reviewers
10. Social security disability
11. Workman’s Compensation settlements
12. Utilization reviewers

Benefits

1.  Medical summarization and review services help in quick litigation processing
2. Ease of data access,
3. Technology driven smart data storage
4.  Environment friendly and hassle-free services involving less paperwork
5. Effective EMR management
6.  Instant query resolution and Better patient care
7. Increased efficiency and productivity
8.  Customized case reports, data validation and interpretation of complex data in a simple format.

To know more about this service, call on +1 (614) 434-2376 or send us your queries at info@itcubebpo.com 

Why Companies Outsource — Their Back Office Services And How They Benefited

Back office is the support center of a company or business that carries out various administrative work. Such tasks are clearances, record maintenance regulatory compliance, accounting, and IT services. Other functions are claims submission and filing, data mining and data encoding.

By outsourcing your back office, you can gain various advantages as:-

•  Focus On Core Operations

Back office operations can be time-consuming. By outsourcing, you can focus on your strength and most important aspect of your company

• Cost And Efficiency Savings

Outsourcing is a good option when you have back-office functions that are complicated in nature, but the size of your company is preventing you from performing them at a consistent and reasonable cost.

• Guaranteed Expertise

Outsourcing companies, such ITCube BPO, have vast resources to professionals in their specific fields. You can ensure that all outsourced back office outputs and services are of high quality and standard.

• Reinvest In Your Business

It’s not just about cost savings — the true value of BPO lies in the potential of the budget that it makes available. By no longer having to pay an in-house team, or find the funds to expand on it, you open up endless avenues for reinvestment.

• Risk Mitigation

By choosing the right outsourcing partner you can reduce risks for your business with quality project management and quality assurance system.

• Reduced Overhead

No longer need to train your staff to handle specific tasks and duties and won’t have to spend more time and effort on in-house tasks.

Let ITCube BPO Show You Quality Back Office Support Outsourcing

BPO has its many advantages, but the real key to its success lies in its correct deployment. With ITCube BPO, you gain access to over 15 +years’ experience of helping businesses meet their goals with BPO. Save money, save time, and achieve your goals now. Get in touch today for your free consultation and find out just how much you can benefit from process outsourcing.

Call Scoring - Get A True Measure On Your Employee’s Phone Skills

How Call Monitoring and Scoring Helps Contact Center Agent

Are you looking for ways to more adequately rate and give feedback to your sales representatives? Now, with call scoring, it is easy to get lots of information about how your employees are doing on their phone calls with your customers.

Call scoring works by first recording a some of the telephone calls that your sales or client service delegates are on.

Then, with the use of scoring template, you can rate them on service, effectiveness, and more.

You Can Use Call Scoring to Train Employees and Bring in More Sales!

It is important for clients that are sales and service based. It allows you to:

• Encourage improved performance
• Track employee performance over the course of their employment
• Incentivize employees to step up in customer relations
• Follow patterns of customer needs and how well they are fulfilled
• Determine which employees should be rewarded and which need additional training
• Improve overall customer service

When you customers appreciate the attention, friendliness, and general attitude of your service representatives, you are much more likely to keep the customers you have and bring in new sales.

Don’t stay in the dark and assume that your employees are talking to customers in a way that suits your standards. Knowing how your employees are treating your clients makes a huge difference in the way you approach the feedback process. With call scoring, you can have actual outcomes about how your representatives are performing.

Call scoring in contact center plays a crucial role in providing valuable insight on customer’s needs for making more informed business decisions. Contact center managers are gradually using monitoring and scoring keeping in mind to improves the agent’s performance for enhanced levels of client benefit, thus increasing the overall proficiency and gainfulness of the contact center.

If you have any query, feel free to contact us...!

Electronic Health Record (EHR) The New Face of Healthcare

Electronic Health Record - The Biggest Contribution to Healthcare

Healthcare is taking one step ahead to manage the patient’s data electronically, which is necessary for the treatment of the patient as well as claim processing. Electronic health records and electronic medical records are the latest platforms used for data management.

What is a need for electronic intervention?

For best ethical practices, federal regulations are being implemented to every aspect of healthcare. Record management also getting structured under federal regulations and HIPPA compliance requirements. The tools used to capture the data and generate records are also expected to follow these regulations.

We have seen medical records generated on paper and in last few decades’ computer has replaced handwritten efforts to generate medical records to some extent, but required manual intervention for comprehension. But some basic limitations still persist:

1. Adhering to the data privacy and data portability rules by HIPAA is difficult
2. Data storage required more space and was tedious and costly.
3. Data assessing and accessing frequently was difficult.
4. It was a very time consuming process for the physicians as well.
5. There is no uniformity in the reports.

EHR Advantages:

Adhering to regulations is much easier with the help of latest digital platform. EHRs can create an environment that will provide much better solution and the service adds more value in terms of quality, cost effectiveness and preciseness.

Improvement in medical record generation as well as medical data collection with the latest technology based software helps the patients by improving their satisfaction level. Using EHR to capture data has following advantages:

• The data is easily recorded within stipulated time.

• There is a very minimal manual data comprehension required.

• The data collection errors are reduced to null.

• Data privacy is maintained.

• Data portability when required is safe.

•  Data analysis is far easier.

•  Record archival and re-utilization for treatment purpose is hassle-free.

This helps in collection of precise information in given time allowing doctors to spend more time for patient interaction and to focus on actual work. This has improved patient/physician relationship and the satisfaction in the patient.

ITCube provides solutions for converting scribbled handwritten documents to EHR (electronic health records). Domain expertise on board, resources with more than 10 years of experience in medical data handling and very sound knowledge of accessing different EHR/EMR makes ITCube the right choice for medical record generation via EMR/EHR.